What is the Brand Warranty? +
Every smart collar comes with an 18-Month Brand Warranty covering manufacturing defects to ensure your product performs perfectly.
Is the collar humane and shock-free? +
Yes. Our technology utilizes humane sound and vibration modes to gently guide behavior. It is strictly shock-free and non-invasive.
Is the device waterproof? +
Absolutely. The device is IP67-rated, meaning it is fully submersible and ready for any environment, from rainy walks to outdoor adventures.
Will it fit my dog? +
The collar is engineered with a fully adjustable, premium strap designed to comfortably fit medium to large breeds (11–110 lbs).
How do I track my order? +
Once your order is processed within our 12-hour window, you will receive an email with your tracking number. You can also visit our Order Status page for real-time updates.