Shipping policy

Fast Fulfillment

At Pawfetti™, we prioritize speed. All orders are processed and handed to our logistics partners within 12 hours of purchase. Once dispatched, your order will typically arrive at your doorstep within 2 business days.

Shipping Costs 

We are proud to offer 100% free shipping on all items across our entire store. There are no hidden fees, no minimum purchase requirements, and no additional shipping charges at checkout.

Shipping Area

Currently, Pawfetti™ (a VALDOR ENTERPRISES LLC brand) exclusively ships within the United States. We do not offer international shipping at this time.

Logistics & Fulfillment

To ensure the fastest delivery times and most reliable handling, our fulfillment operations are powered by our trusted logistics partners, including Amazon FBA. Please be aware that your order may arrive in standard carrier packaging.

Tracking Your Order

Once your order has been dispatched, you will receive an email confirmation with your tracking details. You can also view the real-time status of your shipment at any time by visiting our Order Status page.

Support

If you have questions regarding your shipment or need assistance with your order, our team is ready to help:

Email: support@valdor.io
SMS Text Support: +1 813 214 0301
Live Chat: Available directly on our store